Effective Date: July 18, 2026
At Medicube, we are committed to providing a secure, simple, and reliable checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and payment security.
Accepted Payment Methods
We currently accept the following payment methods:
-
Visa
-
MasterCard
-
American Express
Available payment options will be displayed during checkout and may be updated from time to time.
Secure Payment Processing
Your security is important to us.
All transactions are processed through trusted third-party payment providers using industry-standard encryption technologies to help protect your payment information during transmission.
For your protection, Medicube does not store your complete credit or debit card information on our servers.
Payment Authorization
When you place an order, your payment method will be authorized to verify that sufficient funds are available and that the transaction has been approved by your financial institution.
Orders will only begin processing after payment authorization has been successfully completed.
If authorization is unsuccessful, your order cannot be processed until a valid payment method is provided.
Currency
All prices displayed on our website are shown in the currency presented at checkout unless otherwise indicated.
If your payment card is issued in a different currency, your bank or card issuer may apply exchange rates or additional fees. These charges are determined solely by your financial institution and are outside Medicube’s control.
Billing Information
To help prevent payment delays and fraud, please ensure that your billing information is accurate and matches the information associated with your payment method.
Providing incorrect billing details may result in payment authorization failure or order delays.
Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email within a reasonable time, please check your spam or junk folder or contact our customer support team.
Payment Verification
For the security of our customers, certain orders may require additional verification before shipment.
If verification is required, our customer support team may contact you to confirm your order details. We appreciate your cooperation in helping us maintain a secure shopping environment.
Pricing Errors
While we strive to ensure all prices on our website are accurate, occasional pricing or technical errors may occur.
Medicube reserves the right to correct pricing errors, update product information, or cancel orders affected by incorrect pricing.
If your payment has already been processed for a canceled order, a full refund will be issued to your original payment method.
Refunds
Approved refunds will be returned to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take approximately 5–10 business days for the refunded amount to appear on your account.
For additional information, please refer to our Refund Policy.
Fraud Prevention
To protect our customers and our business, Medicube reserves the right to decline, cancel, or hold any order that appears to involve unauthorized activity, suspected fraud, or violations of applicable laws.
If your order is affected, we will contact you whenever possible to assist in resolving the issue.
Contact Us
If you have any questions regarding payments or experience any issues during checkout, please contact our customer support team.
Email: support@medicubbe.store
We are committed to providing prompt assistance and making your shopping experience as smooth and secure as possible.